Associate Professor Sue Olney is the UoM-BSL Principal Research Fellow in the School of Social and Political Sciences at the University of Melbourne, and a Visiting Fellow in the Public Service Research Group in the School of Business at UNSW Canberra. Her research examines the impact of market-based reform of public services on marginalised citizens, with a focus on disability services, employment and the welfare-to-work service system. Sue has worked in universities, government and in the not-for-profit sector, and been involved in a range of cross-government, cross-sector and interdisciplinary research projects, government and community sector initiatives, committees and working groups to promote access and equity in employment, education, training and disability services in Australia and internationally.